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WE RECONFIRM ALL BED & SOFA ORDERS PRIOR TO PRODUCTION TO ENSURE ALL ITEMS HAVE BEEN ORDERED CORRECTLY. ONCE CONFIRMED WE EMAIL WILL ALL CHANGES - IF YOUR CHOICE OF COLOUR/MATERIAL IS NOT THERE DO NOT WORRY YOU CAN RECONFIRM WHEN WE CALL YOU TO CONFIRM THE ORDER - ORDER WITH EASE
WE RECONFIRM ALL BED & SOFA ORDERS PRIOR TO PRODUCTION TO ENSURE ALL ITEMS HAVE BEEN ORDERED CORRECTLY. ONCE CONFIRMED WE EMAIL WILL ALL CHANGES - IF YOUR CHOICE OF COLOUR/MATERIAL IS NOT THERE DO NOT WORRY YOU CAN RECONFIRM WHEN WE CALL YOU TO CONFIRM THE ORDER - ORDER WITH EASE

WARRANTY

FRAME CONSTRUCTION 


Furniture Imports Limited warrants the frame against breakage due to defects in material for 6 Months from Date of Order. This warranty is extended to the original purchaser only and is valid only if the item is covered in the original fabric. Products covered in the customer's own fabric are not covered under this warranty. All Our Products have a 6 Month Structural Warranty 

SPRING CONSTRUCTION 


Furniture Imports Limited warrants the spring construction against breakage due to defects in material and workmanship for 6 months from date of order.  This warranty is extended to the original purchaser only and is valid only if the item is covered in the original fabric.  Products covered in the customer's own fabric are not covered under this warranty.

CUSHIONS & MATERIAL

All/Most Cushions that Furniture Imports sell are Foam Filled, This makes the cushions hardwearing and would not lose its dexterity over the period of usage. We do not warranty any of the filling or covers and all comes down to Wear and Tear on the material. If you feel the cushion has misshaped within 3 months of purchase, please contact us on info@furnitureimports.co.uk with images of what may seem defective.

SLEEPER MECHANISM 
Sleeper mechanisms are warranted by the manufacturer, and Furniture Imports Limited extends a limited warranty against defects in material and workmanship for one years from the date of purchase. This does not however cover misuse or mechanism which were assembled incorrectly which resulted in a break later

 

Mirrored/Marble

All Mirrored Items are very fragile, any breaks, cracks or damages are down to the usage of the Item. We are not liable for any cracks & damages that occur after the time of delivery. All mirrored items and Marble items are checked upon delivery to ensure they are delivered in pristine condition. Any damages found must be reported within 3-5 days of the delivery of the item with picture of damages. Any claims put in after this timeframe can be rejected without good reason of why it was reported so late after the date of delivery.